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With Jéla Today

Please read my policies before booking:

Policies

Cancellation

Rescheduling is considered a cancellation. 

  • If you are booked for June 1st @ 1pm and you want to change your appointment to June 3rd, you are still canceling your initial appointment. 

  • A minimum of 24 hours' notice is required to cancel your appointment without penalty. Canceling with less than 24 hours' notice will result in a cancellation fee (70% of the services booked).

  • If your appointment is booked for June 1st at 1pm, you are allowed to make changes to your appointment up until May 31st at 1pm

  • If at the time of your appointment, you decide you do not want one of the services you booked for, it is considered a same day cancellation and fees will apply. This includes if you shave/have lack of hair to wax, or just running late to your appointment. 

  • If you book a Brazilian, eyebrow, and underarm wax and on the day of your appointment, you decide you only want to do a brazilian and eyebrow, it is considered a same day cancellation and fees will apply to the total at checkout.

  • No Show

    Failure to arrive at your appointment without notice will result in a no-show fee to the card on file. If the card on file declines, you will no longer be able to book an appointment.

  • Late Arrival

    There is a grace period of 7 minutes. If after 7 minutes you are not on the bed ready for your appointment, it is considered a same day cancellation and fees will apply. Please contact us if you are running late. If we cannot accommodate you within the same day, a new appointment will be required to be serviced.

  • Period Policy

    Yes, you can still wax while on your menstrual cycle. Please wear a fresh tampon or menstrual cup for the service. I understand that you may not be comfortable with waxing during your cycle, please be advised that cancellation policies still apply.

  • Payment Options

    Exact cash, all major debit/credit cards, Apple Pay, Google Pay, and Zelle are the only acceptable payment methods available. No Venmo. No cash app.

  • Minors

    If you are a minor (17 and under), a parent or guardian must accompany the minor at the first appointment in order to receive booked services.

  • Guests

    I kindly ask that you arrive unaccompanied to your appointment. No children, please. The studio is maintained and will only accommodate the client being serviced. This is to comply with insurance guidelines and ensure a comfortable environment for clients.